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Our mission at Amiri Motors is to earn our Customer’s loyalty by delivering sales and service experiences with high quality, excellent value, integrity and enthusiasm.. We will function as a team, work ethically, and focus on meeting and striving to exceed the expectations of our Customers.
We will listen to our Customers and team members. We will ask questions (not assume) seeking to understand specific needs, desires, and expectations. We will seek to understand before we will seek to be understood. We will work in an environment of mutual trust and respect. We will be caring and responsive to requests while being honest and timely, avoiding false expectations. We will think in terms of exceeding customer expectations while doing what is fair; i.e. striving to go the extra step that transforms Customer Satisfaction into Customer Enthusiasm. We will make it happen. Speed is essential in creating a win-win culture for the Customer and Capital. We will follow-up with the Customer to ensure that the Customer’s expectations were met or exceeded. We will seek to continually improve our skills and the quality of our products and services in the eyes of our Customer. We will be proactive by anticipating the needs of our Customers and team members.